The rules for playing with us
These terms set out how Vipsta works for you as a player: who may open an account, what we expect from you and what you can expect from us. Using our casino, live casino or sports betting means you accept them.
We aim for clear wording. Read the sections in order, since the account rules come first and the promotion rules close the text.
What these terms cover
Our services
The terms apply to everything under one Vipsta account: casino games, live casino tables and the sportsbook, including Live Betting and Virtual Sports.
Who we serve
We welcome players from all around the world who meet the age rule and complete our checks. You pick one of 13 account currencies when you register: EUR, NOK, HUF, PLN, NZD, CAD, USD, BRL, CZK, AUD, CLP, PEN or CHF.
Your account with us
Players must be 18 or older. Anyone under 18 must leave the site, registration under 18 is prohibited and winnings of underage players are cancelled. Each player holds one account; if you have another account, tell us, and do not open additional ones. Verification can take place before and after deposits and withdrawals. We may ask for certified ID, proof of residence and proof of ownership of your payment method, and you provide them within 30 days after our request. Further checks can include calls, phone or face verification, and a withdrawal may be delayed while we complete them.
Accuracy and changing offers
We keep our promotions, limits and payment options current, but offers change. Amounts, percentages and time windows can be updated, and a promotion you see today may run in a different form tomorrow. Where a figure matters to your decision, confirm it in your account at the moment you act.
Acceptable use
| Allowed | Not allowed |
|---|---|
| One account in your own name | Opening a second account |
| Playing for entertainment | Registering while under 18 |
| Depositing from a method you own | Using a payment method that belongs to someone else |
| Sending the documents we request within 30 days | Ignoring a verification request |
Limits of our liability
- Gambling can be addictive, and play stays your own decision.
- Game results are random, and winnings depend on chance.
- Third-party payment providers set their own processing and rules.
- We may cancel a bonus, and withdrawing before wagering is met voids the bonus balance and winnings from it.
Promotions and commercial terms
Bonuses are intended for entertainment. Every promotion follows its own terms, covering its wagering, time window and maximum bet, and those terms apply on top of these. Only a single welcome bonus can be claimed, chosen from casino, sport or live casino. Our financial department processes withdrawal requests within 3 business days, and at most 3 withdrawals can be pending at once.